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Support

We're here to help you switch phones smoothly.

📧 Email Support

For any questions, issues, or feedback:
support@phonetransfer.app

We typically respond within 24 hours.

Frequently Asked Questions

How does PhoneTransfer work?

PhoneTransfer is a step-by-step guide that walks you through transferring your data between Android and iPhone, switching carriers, and setting up your new phone. It uses interactive checklists to track your progress.

Does PhoneTransfer access my phone data?

No. PhoneTransfer is a guide only — it tells you what to do, but it doesn't access your contacts, photos, messages, or any other data. Everything transfers through Apple's "Move to iOS" or Google's official tools.

Is this a one-time purchase?

Yes! PhoneTransfer is a one-time purchase of $4.99. There are no subscriptions, no hidden fees, and no recurring charges. You get lifetime access including all future updates.

Which carriers are supported?

PhoneTransfer includes specific porting instructions for T-Mobile, AT&T, Verizon, Mint Mobile, Cricket, Metro by T-Mobile, Boost Mobile, US Cellular, Visible, Google Fi, Xfinity Mobile, and Spectrum Mobile.

Can I restore my purchase on a new device?

Yes! Tap "Restore Purchase" on the unlock screen. As long as you're signed in with the same Apple ID, your purchase will be restored automatically.

I need a refund. How do I get one?

Refunds are processed through Apple. Visit reportaproblem.apple.com, find PhoneTransfer in your purchase history, and request a refund.